PRIVACY POLICY
Last Updated: August 25, 2026
Life of Kai est. 2022 ("Life of Kai," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website, make a purchase, contact us, subscribe to communications, or otherwise interact with Life of Kai.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
Depending on how you interact with Life of Kai, we may collect information that you provide directly to us, information generated through your use of our website, and information provided by service providers that help us operate our business.
Information You Provide
This may include:
Name
Email address
Billing address
Shipping address
Telephone number
Order information
Product selections
Return or exchange information
Customer service communications
Information submitted through contact forms
Marketing preferences
Any other information you voluntarily provide
Payment Information
When you make a purchase, payment information is processed through the payment providers available through our ecommerce platform.
Life of Kai does not necessarily receive or store your complete payment card information. Payment information may instead be collected and processed directly by our payment processors and other service providers.
2. INFORMATION COLLECTED AUTOMATICALLY
When you visit our website, certain information may be collected automatically through cookies and similar technologies.
This information may include:
IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
Approximate geographic information
Date and time of visits
Website interactions
Shopping and checkout activity
Other usage and diagnostic information
We may use this information to operate our website, understand how visitors use it, improve the customer experience, measure performance, detect technical problems, and help prevent fraud.
3. HOW WE USE YOUR INFORMATION
We may use information we collect to:
Process and fulfill orders
Process payments
Provide shipping and tracking information
Process returns, exchanges, and refunds
Communicate with you about your order
Respond to customer service inquiries
Provide requested products or services
Operate and improve our website
Understand website traffic and customer behavior
Maintain website security
Detect and prevent fraud or misuse
Maintain business and transaction records
Comply with legal obligations
Enforce our policies and agreements
Send marketing communications when permitted
Measure the effectiveness of marketing and promotional activities
Support and improve Life of Kai's products and customer experience
4. ORDER FULFILLMENT & SERVICE PROVIDERS
Life of Kai works with third-party companies that help us operate our business.
These may include providers involved in:
Website hosting and ecommerce
Payment processing
Product manufacturing
Printing and embroidery
Order fulfillment
Shipping and delivery
Email communications
Customer service
Analytics
Advertising and marketing
Fraud prevention
Information technology and website security
We may provide these companies with information reasonably necessary for them to perform services on our behalf.
For example, a fulfillment or shipping provider may require your name, shipping address, contact information, and order details in order to produce or deliver your purchase.
These companies process information according to their own contractual obligations and applicable privacy requirements.
5. SQUARESPACE
Our website is operated using Squarespace.
Squarespace provides website hosting, ecommerce functionality, analytics, and other services that help us operate the Life of Kai website.
As a result, information about your use of our website may be processed through Squarespace and its service providers.
Squarespace's own privacy practices are governed by its applicable privacy policies.
6. COOKIES & SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, local storage, and similar technologies.
These technologies can help:
Keep the website functioning properly
Remember preferences
Maintain shopping cart functionality
Understand website traffic
Analyze website performance
Improve our website
Measure marketing effectiveness
Support advertising where applicable
Some cookies are necessary for website functionality, while others may support analytics, personalization, or marketing.
Depending on your location and the technologies enabled on our website, you may have options to manage certain cookie preferences.
You can also configure your browser to limit or block cookies. Doing so may affect certain website functionality.
7. ANALYTICS
We may use analytics tools provided by Squarespace or other service providers to understand how visitors interact with our website.
Analytics information may include traffic sources, page views, device information, interactions, conversions, and other website usage information.
We use this information to understand website performance and improve the Life of Kai customer experience.
8. EMAIL & MARKETING COMMUNICATIONS
If you subscribe to our email list or otherwise consent to receive marketing communications, we may send you information about:
New products
New drops
Restocks
Promotions
Special offers
Events
Collaborations
Life of Kai news
You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the applicable email.
Transactional communications relating to orders, shipping, returns, refunds, security, or customer service are separate from marketing communications and may still be sent when necessary.
9. ADVERTISING & SOCIAL MEDIA
Life of Kai may maintain accounts or advertise through social media platforms and other digital services.
These services may independently collect information about your interactions according to their own privacy policies.
If advertising, tracking pixels, or similar marketing technologies are enabled on our website, certain website activity may be shared with the applicable advertising or analytics provider as permitted by law and your applicable privacy choices.
10. WHEN WE MAY DISCLOSE INFORMATION
We may disclose information:
To service providers performing services on our behalf
To payment processors
To manufacturers and fulfillment partners
To shipping carriers
To analytics or technology providers
To professional advisers when reasonably necessary
When required by law, regulation, subpoena, court order, or other legal process
When reasonably necessary to investigate fraud, security issues, or violations of our policies
To protect the rights, property, or safety of Life of Kai, our customers, or others
In connection with a merger, acquisition, financing, sale, restructuring, or transfer of all or part of our business
We do not disclose personal information to unrelated third parties simply for them to use however they wish.
11. DATA RETENTION
We retain information for as long as reasonably necessary for the purposes for which it was collected, including to:
Fulfill orders
Maintain transaction records
Provide customer service
Resolve disputes
Prevent fraud
Meet tax, accounting, or legal requirements
Enforce agreements and policies
Retention periods may vary depending on the type of information and applicable requirements.
12. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect information.
However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.
You should use reasonable care when transmitting information online.
13. YOUR PRIVACY RIGHTS
Depending on where you live and subject to applicable law, you may have certain rights concerning your personal information.
These may include rights to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Obtain information regarding certain disclosures or processing activities
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law
Not every right applies in every jurisdiction or circumstance.
We may need to verify your identity before completing certain privacy requests.
To submit a privacy-related request, please contact us through the Contact Us information provided on our website.
14. U.S. STATE PRIVACY RIGHTS
Residents of certain U.S. states may have additional privacy rights under applicable state law.
Where applicable, Life of Kai will honor legally required requests concerning access, correction, deletion, portability, or other rights relating to personal information.
Certain state laws may also provide rights relating to targeted advertising, profiling, or the sale or sharing of personal information as those terms are specifically defined by applicable law.
Any rights that apply will be provided in accordance with applicable law.
15. CHILDREN'S PRIVACY
Our website and products are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13 in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us so we can review the matter.
16. INTERNATIONAL USERS
If you access our website from outside the United States, your information may be processed or stored in the United States or other countries where Life of Kai or our service providers operate.
Privacy and data protection laws in those jurisdictions may differ from those in your country.
Where required, personal information will be handled in accordance with applicable law.
17. THIRD-PARTY LINKS
Our website may contain links to websites, social media platforms, or services operated by third parties.
Life of Kai does not control the privacy practices of those third parties.
We encourage you to review their privacy policies before providing personal information.
18. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to our business, website, technologies, legal requirements, or privacy practices.
When we make changes, we will update the Last Updated date at the top of this page.
19. CONTACT US
If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us through our Contact Us page.
Life of Kai est. 2022